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Our Office

Taylor James Financial Services London

3rd Floor, 5 Chancery Lane, London, WC2A 1LG

Phone: 0203 859 3320


Complaints Procedure

If you wish to register a complaint, please write to Complaints Officer, Rosemount Financial Solutions IFA Ltd, Rosemount House, 2-4 Chequers Road, Basingstoke, RG21 7PU.  Telephone 01256 405460 or e-mail

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4567.